tip of the day

Tip of the Day: Empower Your People, Not Overpower Them

Traditional managers leverage on authority to accomplish tasks. Their people management style is more directive and they instruct more than they listen. These managers often take on the “expert” role with all the solutions. Although this approach may produce results, it could lead to employees having less initiative. Over time, this could stifle the creativity of [...]

April 25th, 2017|Categories: Articles|Tags: , |

Tip of the Day: Make room for failure

Woody Allen once said, "If you're not failing every now and again, it's a sign you're not doing anything very innovative". Today, organisations are investing in innovation in this era of digitalisation and disruption. To thrive, management must encourage risk-taking as a critical competency and value in the workplace. It is not easy as some are naturally more risk-averse and prefer the safe approach. [...]

April 6th, 2017|Categories: Articles|Tags: , |

Tip of the Day: Be Vulnerable to Build Trust

Being vulnerable is one of the fastest and most effective ways to build trust in an organisation. Typically, there is a higher tendency for us to put up a facade of self-worthiness, shielding our weaknesses and only presenting our best self forward. Such mindset and behaviour create an invisible wall that makes genuine connection with others [...]

March 30th, 2017|Categories: Articles|Tags: , |

Tip of the Day: Feedforward, not feedback

Most employees dread annual performance appraisals, when they are evaluated by their managers. The session generally focuses on feedback and fault-finding on what went wrong. Feedback tends to be problem-focused on past behaviours or actions which ironically, cannot be changed. Employees will usually turn defensive, feel criticised and start shifting blame. Feedforward takes a different perspective [...]

March 9th, 2017|Categories: Articles|Tags: , |

Tip of the Day: Having a tough time managing Millennials? – Give them the Tour of Duty

One of the common laments by employers is that the Millennials aka Gen Y workforce, do not stay long in an organisation. It is a global phenomenon with common and distinct traits of this generation seen the world over. It is worth noting however that this generation of workforce carry some strengths too - especially [...]

February 16th, 2017|Categories: Articles|Tags: , |

Tip of the Day: Eliminate employee disgruntlement with open communications

Many managers adopt the instructional and top-down approach in their communication to the employees. They believe this is not only less time consuming but limits avenues for employees to complain or make demands. In reality, lack of two way communication can lead to higher job dissatisfaction and lower commitment level among employees. Simply, managers who [...]