Many managers adopt the instructional and top-down approach in their communication to the employees.
They believe this is not only less time consuming but limits avenues for employees to complain or make demands.
In reality, lack of two way communication can lead to higher job dissatisfaction and lower commitment level among employees. Simply, managers who embrace open and frequent communication will create a more positive and trusting work environment where employees feel involved, engaged and committed.
Employee communication need not be formal or in a big scale all the time. Managers can have candid one-on-one communication with staff on a regular basis. This little investment of time can create a trusting relationship and eliminate disgruntlement.
Managers can also tap these sessions to suss out potential employee issues and address them before they gain momentum.
The above excerpt is our weekly compilation of ideas for business leaders in the areas of people management, leadership, and workplace happiness.
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