Organisational productivity starts with how your people treat one another on a personal level. According to a research done at the University of Michigan, a workplace with a high level of organisation effectiveness, customer satisfaction and financial profitability, is characterised by positive and virtuous practices.

These positive practices contribute to organisation effectiveness via a number of ways. They increase positive emotions, improve interpersonal relationships, amplify the ability to think and express themselves more creatively. They broaden one’s resources and abilities to deal with work challenges, as well as negative events like stress, setbacks and failures. Lastly, they create a more attractive environment, enabling staff to contribute their best, increasing emotional investment and organisational loyalty.

These positive practices include:

  • Showing care for and interest in colleagues as friends.
  • Providing support for one another, including offering kindness and compassion when others are struggling.
  • Avoiding blame and forgiving mistakes.
  • Inspiring one another at work.
  • Emphasising the meaningfulness of the work.
  • Treating one another with respect, gratitude, trust & integrity.

Start by looking into your organisational culture, and discovering opportunities to cultivate these positive practices at work.


The above excerpt is our weekly compilation of ideas for business leaders in the areas of people management, leadership, and workplace happiness. 

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