An exit interview should be a priority when an employee leaves, whether they get fired or they resign, as it gives you valuable information about your company and your employees.
Find The Best Time
The interview should take place in the last few days of employment. If it is done too early, the employee may not feel they can speak honestly and openly.
They need to feel like they can help others in the company by expressing honest opinions. Reiterate how important the session is and that their opinions would leave a positive impact for their colleagues.
Pick The Best Interviewer For The Job
Most exit interviews are done by the HR department, but management also needs to have a role as they are the ones who should commit to a change, if any. In fact, a study from the Harvard Business Review found that interviews conducted by an employee’s supervisor’s manager are the most likely to produce change.
Put The Information To Use
After the interview is over, encourage your leaders and managers to notice trends and make changes based on those trends. This will help the company and demonstrate to employees that you take exit interviews seriously.
The above excerpt is our compilation of ideas for business leaders in the areas of people management, leadership, and workplace happiness.
To receive our Tip of the Day directly in your personal mailbox, simply subscribe.